Showing all 15 results

  • Achieving Sales on the Telephone

    This fantastic value online short course has been expertly put together to aid professionals in the often challenging and competitive world of telesales. Whether you’re keen to embark on…

    £63.00 Add to basket
  • Closing Techniques

    Sales positions can be notoriously stressful and difficult, but with the right skills and tools you can make your job of closing that sale far easier and more enjoyable….

    £63.00 Add to basket
  • Customer Care

    Customers are at the core of every business and industry, so it’s important to nurture good relationships with them by learning how to deal with different customer facing situations….

    £63.00 Add to basket
  • Customer Relationship Management

    Whether you own your own small business or work in a customer-focused role for a large organisation, you will know that excellent customer relations are the key to fostering…

    £63.00 Add to basket
  • Customer Services

    Attention to the little details from avoiding the double hello phenomenon to mastering the tone of your voice – enables a person to become an effective customer services professional….

    £105.00 Add to basket
  • Handling a Difficult Customer

    This course will teach you how to deal with difficult customers, which can greatly benefit anyone who works in a customer service, or customer facing role.

    £105.00 Add to basket
  • Inbound Sales

    The course content represents a steep learning curve – by the end, you’ll be fully prepared to handle inbound sales calls, and become a valuable asset within a wide…

    £105.00 Add to basket
  • Key Account Management

    Working as a key account manager is an important job in any business, and one that presents many challenges. This Key Account Management training course will give you the…

    £63.00 Add to basket
  • Level 2 Sales Diploma

    Pitch yourself to be the next protégé of the sales industry by signing up to this exciting online course, available now! Work your way through the comprehensive curriculum and…

    £146.90 Add to basket
  • Level 3 Customer Service Diploma

    Develop the skills required to be an exceptional customer services representative with this in-depth course. Despite self-service and online shopping becoming more common, people still need pre-and post-sales care…

    £146.90 Add to basket
  • Level 3 International Customer Service Diploma

    Develop the skills required to be an exceptional customer services representative with this in-depth course. Despite self-service and online shopping becoming more common, people still need pre-and post-sales care…

    £146.90 Add to basket
  • Negotiation Skills

    The art of negotiation is a valuable skill, not only in business and in the workplace but also in aspects of everyday life. Boosting those skills with this Negotiation…

    £63.00 Add to basket
  • Outbound Sales

    When done effectively, outbound sales is one of the keys to successful business. This course teaches the full range of skills involved, delving into the psychology involved in a…

    £105.00 Add to basket
  • Sales and Customer Service Skills Package

    Gain all-round knowledge and proficiency in sales and customer service with our three-in-one course. Customer Service, Inbound Sales and Outbound Sales are crucial to the success of any organisation,…

    £140.00 Add to basket
  • Sales Fundamentals

    Sales is the lifeblood of every business in the world (any business that wants to make money anyway). So, learning the basics of sales techniques can make you a…

    £105.00 Add to basket