- ITIL® Intermediate Level – Operational Support & Analysis (OSA) Training£225.60 Add to basket
Improve operational support and analysis by applying the principles taught in the ITIL® Intermediate OSA course. Targeted at IT professionals responsible for configuration management, operations and availability, the ITIL®…
- ITIL® Intermediate Level – Planning, Protection & Optimisation (PPO) Training£225.60 Add to basket
Build a flexible IT service framework that helps meet user and institutional demands using the ITIL® Intermediate PPO disciplines. This course takes IT professionals through the principles behind planning,…
- ITIL® Intermediate Level – Release, Control & Validation (RCV) Training£225.60 Add to basket
Protect IT service offerings more effectively using the ITIL® Release, Control & Validation framework. This course takes IT professionals through the principles involved in controlling system and software releases,…