Communication Online Course


This online Communication Skills training course is designed to help those working in a business environment improve their business communication skills, from holding appraisals, providing feedback, and responding to complaints to negotiating, dealing with confrontation, and being more assertive.

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SKU: PBLE-146 Category:

Communication Online Course

Learners will benefit from our Cheap Communication Online Course, it is important to realize that effective communication in healthcare is vital ? patients need to be able to make important decisions about their care, and they also need the comfort as well as dignity that comes from the people involved in their care provision taking the time to communicate properly.

When you?re dealing with potentially vulnerable or challenging individuals, it?s more important than ever. Our online course will ensure effective communication skills as well as good practice when recording information.

In addition this course will also gives you all that you need to build your understanding of what makes effective communication and how you can apply it to your work.

This communication online course provides an awareness of the principles of good communication as well as record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.


Learning Outcomes
  • Definition, Methods and Models of Communication
  • Communication Techniques
  • Managing Communication
  • Legislation and Good Practice
  • Key Principles of Record Keeping
  • Care Records
  • Errors and Prevention



60 Minutes