course - training

Level 2 British Cleaning Certificate Award



Embark on a new career or boost your current business with this valuable qualification. Cleaning is one of the most in-demand professions and undertaking certified training from ICCA can dramatically improve your earning potential.

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Embark on a new career or boost your current business with this valuable qualification. Cleaning is one of the most in-demand professions and undertaking certified training from BCCA can dramatically improve your earning potential. Whether you’re starting your own business or are looking to improve your employment skills, this course will prove invaluable.

Comprehensive and convenient

The course is broken down into 22 individual modules. Each one takes between 15 to 20 minutes on average study, although you can spend as little or as much time on each module as you feel is necessary – simply log in and out of your course at your convenience. The course covers topics including why you should become a cleaner, different types of cleaning equipment, cleaning techniques and standards, using cleaning products safely, the differences between commercial and domestic cleaning, starting your own business and much more.

The flexible nature of the course means you can learn at your own pace depending on other commitments. The nature of online learning enables you to study anytime, anywhere at your convenience.

Key Learning Points

The BCCA is the qualification that every cleaner should have and enables you to become a qualified cleaner in less than 10 hours.

  • Learn why the cleaning industry is growing and how you can make a successful living from it. Explore the opportunities for career progression and how to develop your own cleaning business and make choices about whether you would like to pursue domestic or commercial cleaning jobs and the differences between the two.
  • Explore different types of cleaning equipment, products and clothing and how to use it properly. All professional cleaners will need to use chemicals and using them correctly and competently is of vital importance.
  • Learn the techniques needed to clean different surfaces and items including glass, mirrors, cookers, refrigerators, sinks, toilets and much more.
  • Understand the differences between cleaning diverse environments including hospitals and offices. Learn which industrial cleaning equipment is appropriate and when to use it, and explore green cleaning and how it is beneficial to the environment.
  • Explore niche areas of cleaning such as cleaning external surfaces and areas and working in confined spaces. Learn the importance of waste management and controlling the transfer flow of waste.
  • Get to grips with pros and cons of starting your own business, how to market your business, taking on staff and the importance of business insurance and tax.

Advantages of this course

  • A detailed yet easy to understand course syllabus broken down into 20 manageable chunks that make learning easy.
  • Improve your career prospects with a verified certifiable qualification.
  • Once qualified you can use the BCCA logo on your promo materials.
  • Complete the end of course test and receive a qualification and certificate.
  • Learn at your own pace and fully understand each module before moving on.

Take the British Cleaning Certificate Course, whether you are planning on working as an employed cleaner or are aiming to become self-employed and use the BCCA logo on your CV and promo materials.

Why Become a Cleaner
  • Why business is never short for cleaners
  • Niche areas that you may wish to pursue
  • The opportunities for career progression
  • How you can develop your own cleaning business
The Different Types of Cleaning Job
  • What domestic cleaning entails
  • How business and commercial cleaning jobs differ from domestic ones
  • What Ironing jobs are
  • Whether being employed or self employed would suit you best
Cleaning Equipment
  • What equipment you will need for both domestic and commercial equipment
  • What equipment you will need (if any) if you are an employed cleaner
  • How to use your equipment correctly
  • How you should store your equipment
Chemical Safety and Competence
  • About the chemicals you use as a cleaner
  • The difference between acidic, alkaline and neutral chemicals
  • How to store chemicals correctly
  • How rules, regulations and laws effect the way you use chemicals
About The Job
  • What the typical working hours and conditions are for cleaners
  • How much holiday you can expect to receive
  • What a typical cleaner can earn
  • The different environments that cleaners work in
Cleaning Techniques & Standards Expected
  • How to clean and dust surfaces
  • How to effectively clean glass and mirrors
  • What a specialist surface is and how to clean them
  • What standards you are expected to maintain
Cleaning Products & Clothing
  • Which clothing you should wear to keep safe
  • What basic cleaning products you will need as a cleaner
  • What specialist equipment you may need for tougher jobs
  • Why you may want to consider branding your clothing
Food Kitchen Cleaning
  • What the best way to clean a cooker (gas & electric) and microwave is
  • How to clean a refrigerator
  • What methods you can employ to clean a sink
  • About food safety
Commercial Kitchen Cleaning
  • How commercial kitchen cleaning differs from domestic
  • How to best clean floors and sinks in commercial kitchens
  • Techniques to clean commercial ovens
  • Which fluids and products you need to effectively clean a commercial kitchen
Bathrooms & Toilet
  • The cleaning routine for a bathroom and toilet
  • Why you should use colour coded cloths
  • The different surface areas you will find in a bathroom
  • What you need to professionally clean a toilet
Hospital Cleaning
  • Which areas of the hospital you will be expected to clean
  • The techniques required to clean hospital wards, corridors and toilets
  • The health and safety requirements for hospital cleaners
  • About hospital cleaner pay and career progression
Office Cleaning
  • How cleaning offices differs from domestic cleaning
  • How to clean office desks, lifts and vending areas
  • Techniques for cleaning staff toilets
  • About unusual places you may find rubbish in an office
Industrial Cleaning Equipment
  • What industrial cleaning equipment is available
  • The difference between wet and dry industrial vacuum cleaners
  • How to use industrial cleaning equipment
  • How to remain safe while using industrial cleaning equipment
Green & Steam Cleaning
  • About homemade green cleaning products
  • How to use green cleaning for antibacterial cleaning
  • The most effective uses of steam cleaning
  • About steam cleaning equipment and attachments
Reporting Procedure
  • Why reporting procedures are important
  • What regulations you have to be aware of
  • About Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations. (RIDDOR)
  • What an accident book is
Cleaning External Surfaces/Area
  • What planning is required to working outside
  • How to prepare a work schedule and information sheet
  • About the extra safety precautions must be taken when using pressure washers for commercial purposes
  • What the legal requirements for water management are
Dealing with Non-Routine Waste
  • The different categories of waste
  • About the different types of waste containers
  • The importance of maintaining cleanliness in waste container holding areas
  • About controlling the transfer flow of waste
Working in Confined Space
  • What preparations you need to make before you work in a confined space including a risk assessment
  • What you need to include in your risk assessment
  • How plan for an emergency
  • The difficulties of working in confined spaces
Running Ironing Service
  • What an ironing service entails
  • What supplies and equipment you will need
  • How to iron shirts, trousers and skirts properly
  • How to get wrinkles out of fabrics
Starting Your Own Cleaning Busines
  • The pros and cons of running a cleaning business
  • Important things to know if you are considering becoming self-employed
  • Whether you should take a hands off approach to running your business
  • What the start-up costs will be
Marketing Cleaning Business & Taking on Staff
  • How to advertise your business
  • The best way to get recommendations through promotions
  • The pros & cons of hiring staff
  • How to perform the right security checks on your staff and what your legal responsibilities are
Business Insurance, Equipment & Tax
  • What insurance you need as a cleaner
  • Where you can find business insurance
  • How much business insurance for cleaners costs
  • How income tax will affect you